Get in touch

Contact us

Call, message or email us. We cover East London and Middlesbrough.

In an emergency? See what to do.

Get in touch

  • Phone 07774 710177
  • Hours 10am to 4pm, Monday to Friday
  • Areas we cover East London (E6, E12, E13, IG1, IG3, IG5 and RM6) and Middlesbrough (TS3)
  • Office 27 Kingswood Road, Ilford, IG3 8UE. Visits by appointment only.

Send us a message

This opens WhatsApp or your email app with your message written out, ready for you to send. Nothing is sent or stored by this website.

In an emergency

  • If you smell gas, or your carbon monoxide alarm goes off: open doors and windows, don't use electrical switches or naked flames, turn off the gas at the meter if it's safe to, and get everyone out. Then call the National Gas Emergency Service free on 0800 111 999, 24 hours a day. If anyone feels unwell, get medical help: call 111, or 999 in an emergency.
  • If there's a fire, or anyone is in danger: get out and call 999.
  • If there's a water leak or flooding: turn the water off at the stopcock if you can, then contact us.
  • If you see sparks, smell burning or find exposed wires: don't touch anything, switch the power off at the fuse box if it's safe to, then contact us.

Once you're safe, contact us on 07774 710177. We answer from 10am to 4pm, Monday to Friday. Outside those hours, make things safe as above, then message us on WhatsApp and we'll reply when we're next open. The national numbers above work 24 hours a day.